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Businiess name:
VCA Tanglewood Animal Hospital
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Review by:
citysearch c.
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Review content:
A vet doesn't get better than Feather and Fur! I moved to South Austin 5 years ago and started to take my black lab there because it was close to the house. The first time Feather and Fur won me over was when my black lab became ill with liver disease. While Dr. Newman was preforming a biopsy my beloved lab passed away. He was just too old. Dr. Newman cried with me and took a lot of time out of her day to allow myself and my brother to view Marley. Dr. Newman went ahead and sent of the sample of Marley's liver at no cost to me so we could know what was going on. This was the first time F&F won me over.
The 2nd time was an incident with my dog Gunther. I received a phone call at work that he had gotten out and had been recovered by someone and they were getting a phone number for me. The other line started to ring and it was my vet, F&F, the apartment complex that my dog had snuck into to go swimming had called them too. Feather & Fur walked over to the apartment complex and oicked him up for me and kept him until I could leave work. If that isn't going above and beyond I don't know what is!
Besides the excellent customer service they provide Dr. Blatt is very cost conscious and is always giving me and honest option of what needs to be done and what could wait or isn't really needed. The whole staff is pleased to take their time with you and recognize me and my dog every time we come in. Gunther and I Love Feather and Fur!!!
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