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Businiess name:
Austin Museum Of Art
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Review by:
citysearch c.
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Review content:
DO NOT USE THEM AS A WEDDING VENUE!!!!!!!!!!!!!!!!!!!! They do not have a contract for you to sign other than one that states you will not have music after 11 PM, therefore you are left confused throughout the entire process as to what they expect. We had confirmed to use the venue for our December wedding, and had to withdraw after being completely humiliated by them and all of their vendors. The first day that I met with the coordinator she said "" oh your grandmother can make your cake, your friends could do your wedding"" As I began to call the different caterers they scolded me for not knowing that they were not only all required for catering at Laguna Gloria but that they must be full service and platinum packages as required with Laguna Gloria. When I called AMOA to ask about the misunderstanding (AS WE HAD NOT SIGNED A CONTRACT STATING ANY OF THIS!!!!!!!) she began to be extremely derogatory and said she had never had a bride not understand all of this. She told me that I should know what full service means and that I shouldn't be trying to plan my wedding without a coordinator. She completely offended me and left me in a lurch! They are unbelievably unprofessional and beyond RUDE! I was left with 3 months to plan our wedding all over again with NEW caterers AND a NEW venue! As you can understand with only 3 months notice the stress this caused and the reality for availability!!!! Thank God for the amazing staff who bent over backwards for us at the Allan House!
Pros: they let me OUT of my contract!
Cons: STAFF
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