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Businiess name:
The District At Greenville
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Review by:
citysearch c.
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Review content:
I would rather live in a cardboard box.\r
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I have lived here for 8 months so far. My boyfriend and I blindly moved to this apt complex online since we are from california. Never in my life would I have expected such a nightmare. First off the office staff changes every other week. When I requested to hold a certain floorplan I found out that they were holding the wrong floorplan that I requested which was also the wrong priicing that they quoted me. On top of driving 24 hours straight .. we arrived at the office ready to sign the lease. TERRIBLE MISTAKE. The leasing agent promised us great maitenence, water bill wouldnt be up more than 20$ with full occupancy, ect.. Our grill in our courtyard hasnt worked since we have lived here.. we have to borrow our neighbors extention cord which barely fits and when asking maitenence about fixing it.. they said bc it was built the way it is there is nothing that they can do. Our water bill was over $40 for 2 months bc they switched companies however why the rate was that high is beyond me. Our mail has been opened numerous times.. MAIL that was from the governement that we didnt know was even coming was left in the office for 2 months. 2 MONTHS??? the importance of that letter was high, yet no one bothered to give a courtesy call about the mail even being in the office. when asked why all they said was its not our job. that happened twice! So let me get this.. I have to contact the leasing office(who rarely answers there phone since no one can multi task) EVERYDAY to see if I am getting mail left in there?..absolutely NOT. The spa has not worked since we have lived here.. apparenty a part has been on backorder for 8 months. The treadmill was broken for months, the vending machines never work, there is no hot water for longer than 5 minutes.There is NO customer service here whatsoever. They talk to their residents like we are dumb. The only answer they have for anyone is ""its not our job I apologize"" ON TOP of a thousand other things that have gone wrong which would be more of a novel I contact the actual KAPLAN MANAGEMENT.. it has been a week and still not a call back.. come to find out the woman who I have been trying to get in contact with had the time to call the leasing manager (crystal) and talk to her about the letter I sent in.. yet she had NO time to call me back? Makes no sense. Please let this be my regret and not yours there are a thousand better places who will at least care a little.\r
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Spend your hard earned money on a place cheaper with ameneities that actually work. trust me when I say ALL the review before mine are 100% Correct.\r
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