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Businiess name:
Bridal Suite
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Review by:
citysearch c.
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Review content:
No one should ever get treated this way. I ordered my dress and bridesmaid dresses from here and have regretted it ever since. If you would like to shop at a store where their policy is “The customer is always wrong”, then shop here.\r
Not one of my bridesmaids was measured correctly, they ordered the wrong dress for me and then yelled at my mother when she called to check the status of the new one, they fitted me incorrectly and the icing on the cake- they sewed my bustle completely wrong and blamed me! Apparently I have been married several times before and have a great deal of experience with bustles plus I am an experienced wedding dress seamstress (I am neither). I had to research bustles to find one done correctly to show them how to do it. I had asked them to fix my bustle and all they could say was- we generally charge for extra alterations to bustles and continued to say that I told them to sew it this way. The nerve! So I told them to undo what they did and don’t touch another thing. Charge me extra to fix their mistake!!! And don’t think that talking to the owner will get you any where, he must be the one teaching the staff to act this way. I have never met a business owner clearly never took business ethics 101. He actually agreed the bustled was wrong but did not apologize, did not offer a discount, nothing but get on board with the seamstress to ensure that it was my mistake. I, obviously, forced her at gun point to sew my dress incorrectly. WTF! \r
Cons: Everything
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