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Businiess name:
Buttercup Bake Shop
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Review by:
citysearch c.
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Review content:
I ordered a half sheet cake today from the West side location and had it delivered for my sister's engagement party. The decoration was horrible. I asked for it to be red and white since it is a red velvet cake, and it came with purple, blue and green. It looks like a $14 cake from Costco. I called to complain, but the refused to do anything for me and told me that I could come in and buy a new cake. My party is tonight and I am embarrassed to serve such a moderate looking cake when I spent $83! After reading the other reviews, now I am nervous it will be dry. The customer service at this shop is TERRIBLE! I will NEVER go back.
Pros: Go to the east side location instead
Cons: terrible customer service
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