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Businiess name:
Villas of Vista Del Norte
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Review by:
citysearch c.
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Review content:
They kill kittens!!! Not really, but do not live here!!! I have lived here for a year and can’t wait to till my lease is up. The plane noise, loud neighbors that you can here through the walls, and the dog poo you must dodge everywhere on a day-to-day basis is enough to stay away. Yet I have more…. The staff is rude and incompetent. The gates are always broke and when they are not people just camp outside till you drive out and then they sneak in. Cars are broke into often, I have personally seen 4 cars broke into since I have lived here. The construction from Wurzbach keeps dust on everything, you cant keep your car clean, you cant leave anything on your balcony without a layer of dust on it, and you cant open your windows or your home will be dusted. Every weekend there is always loud music until about 3- 4am in the pool area. I have even found people sleeping in the pool area when I take my dog out in the morning. The staff is horrible; I have had to resubmit every work order at least twice. My tub had a crack and it took them over a month to fix it. For a month I could not use my master bath while the dragged there feet to fix it. They will give you little notice when they gain access to your apt and will never give you notice when the power or water will be shut off due to construction. And the final kicker, I put in my 30 day notice last month where they gave me this huge detailed list of everything I must clean in order to get my deposit back, by far the worst I have seen from any apt complex. Then just yesterday I went to pay the prorated rent I have left (yes, you must physically go into the office to pay rent, no electronic option or internet option) when they said that I had not put in my 30-day notice. The accused me of lying about putting in my notice and threatened marking my credit history if I do not pay the full rent. However, thank god I kept a copy of my notice paperwork and went back in to show them. I did not get an apology and must wait till the manager returns in 4 days to get this resolved. \r
Again DO NOT RENT HERE!!!! But if you must or are currently renting here then make sure you keep copies of everything.\r
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