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Businiess name:
Zanders Mary Jo Md
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Review by:
citysearch c.
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Review content:
My husband is an HCA employee. I called West Houston Medical Center and they referred me to Dr. Zanders. I made my appointment about 2 months in advance. Two days before my appointment, the office called and asked to move my appointment from 3 p.m. to 11 a.m.\r
I arrived at the office at 10:45 to fill out my paperwork. I waited for about an hour. I told the front desk assistant that I need to use the restroom and asked to give my urine sample. She seemed bothered, but allowed me to use the restroom. I was them put into a small examination room where it was extremely warm.\r
I waited for another 45 minutes. Dr. Zanders came in and told me that she was not taking new patients and had somewhere to be at 1 p.m (it was 12:45 p.m) at this time. The reason for my visit was a well woman (pap smear) and some counseling if I decided to become pregnant in a year or two. Within about five minutes, she recommended a breast screen, mammogram, then told me that my colon was full and one of my ovaries looked fine, but she could not tell about the other one. She then told me that she did not have time to discuss the steps to take to prepare for pregnancy (she said she would call me ? it never happened). All of the terminology really scared me. I told her that I did not understand, but she did not attempt to explain. \r
More than a month went by, I never received my pap smear results, but I did receive a $400 bill for STD testing, that I did not request and she had no reason to run.\r
Pros: Quality of Care, Getting Test Results, Wait Time
Cons: There was nothing positive about this experience.
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