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Businiess name:
Village of Laurelwood
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Review by:
citysearch c.
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Review content:
We love USA from the time we landed in this Country. But did we get a rude shock the treatment from Laurelwood (aka Betty). Before Betty the office mgmt folks were nice and courteous. With her arrival things changed and boy did things change for worse (customer service) at Laurelwood !!!!. They are using poor tenants to maximize their profit sucking thru artificially inflated maintenanace costs although regular wear and tear, poor construction materials are bigger factors. We have numerous stories of despair from unhappy tenants forced to pay hefty fines after vacating the apartments. It is clearly evident that the tenants are unfortunatley taken advantage of their short clenaup times, moving schedules etc as they are pressured by the Laurelwood office. They are definitely greedy and driven devilishly for money knowing well the demand for housing in Cranberry. I fel sorry for all the folks who had no choice but pay in desparation prior to moving out. I have never seen such a ill treatment/customer service during all my 20+ years of living in USA. This is not what Americans are about-such a shame. I am surprised no one has taken any legal action. I STRONGLY RECOMMEND NO ONE TO MOVE INTO THIS GREEDY NASTY BUSINESS APARTMENT. PERIOD.
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