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Businiess name:
Diamonds Direct Raleigh
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Review by:
citysearch c.
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Review content:
After searching and searching to find the perfect wedding set, my husband and I tried this place after reading some positive reviews from other websites. We were given Raj as an associate, and after telling him what we were looking for, he basically gave us three options, telling us that the others were going to be too expensive and a waste of our money. He said that he would order some stones (I didn't want a diamond) and call us when they were in. Well, we never got the call, and after my husband called and left a few messages, I called and asked to speak to a manager. I spoke to Brian, who apologized and assured me that he would get more stones for us to look at and call me the next day. He didn't call for a week, and by this time we had already moved on and found a better jeweler.
TL;DR: The staff won't return your calls and don't seem to care about actually helping you.
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