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Businiess name:
Fox Ridge Lofts
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Review by:
citysearch c.
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Review content:
WORST EXPERIENCE EVER!!!!!!!!!!! Planes, Trains, and Auto Break-ins!!!!!! Moved in after reading the kind reviews and seeing pictures of a staged loft on craigslist. I was shown an apartment while in construction and should have walked away then. I have been here for less than a month and currently have no refrigerator and my stove doesn’t work after being promised that they are both new. Only after talking to neighbors and maintenance personnel who had been in the apartment prior to me moving in did I hear the truth about my “new” appliances that had been there for years. It took me a week to figure out that my air conditioner was linked to a mysterious light switch hidden in the closet; which means that I cannot control my heating/air without adjusting my thermostat then running upstairs and flipping the switch in my closet to have it work and it will not turn off until I use the switch again. I found a 1ft by 3ft hole in my closet that leads to the hallway so anyone walking by could hear/see anything going on in my place. The typical poor excuse for a fix was to staple a ¼’’ plywood sheet over the hole. The maintenance man told me that he didn’t “WANT” to sand and install drywall over the gaping hole and that this was as good a fix as I would get for what he gets paid. Don’t move here unless you LOOOOVE trains………. Because you will hear them 24/7 as the loading station is about 2 blocks away and the train will block the ONLY intersection to cross for 20-30 minutes at a time while you wait in your car beside what the neighbors affectionately call the “MURDER MART” on the corner where on any given day you see the homeless pop a squat and defecate by the side of the road. I have been woken up by a train at least 3 times a night as they blare their horns to clear the tracks from the hundreds of random people that walk the streets at night. The airport is also extremely close and airplanes pass about every 3-5 minutes, but don’t worry you can’t hear them that much because the train will drown them out. But above all, past the neighborhood that has the highest concentration of sex offenders in Charlotte (familywatchdog website), past the trains, planes, and inadequate parking; and even past the pitiful excuse of a security gate that stays open most of the day, the thing that bothers me most are the constant Excuses and lies I receive from management. The GYM is in “construction” and there is no immediate need to open it and I was told that “Maybe” they could have it open in 6 months but that it wasn’t a priority so don’t expect it. I was told that my “FOB” that is used to electronically open the doors and gate would be fixed, after going back the third time to ask why it wasn’t working I was told by the manager who has the “something is owed to me attitude” that “the next time I try my fob and it works then she has fixed it, and if it doesn’t work, then she hasn’t gotten around to it yet but she is aware of the problem and that I don’t need to notify her anymore about it”. It’s been 3 weeks so who knows when that will work. Although every neighbor is kind and courteous, I would never recommend this place to a friend. The 2 maintenance guys are very nice and mean well but cut corners where they can to keep up with the constant flow of problems that come up every day. The manager is the worst I’ve ever dealt with and needs to be replaced as she is not only unprofessional but ineffective. If you move here get all of your problems in writing to be fixed in the lease or be ready to live with them. I hope this helps as this is a realistic observation from a current renter.
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