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Businiess name:
Crumpler, Randy S, Md - Garner Family Practice
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Review by:
citysearch c.
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Review content:
Healthcare Fail
The attitudes of the staff are very poor for customer service. Also Tina Scott masquerades as a doctor (wearing a lab coat) she is an NP and she has a very negative disposition (not what you would expect from someone in the healthcare industry, dealing with people all day long). She behaved in a sarcastic, bitter and sour manner. If this had been a one time thing, I wouldn't have been concerned, but I went to her for several years and she was like this every visit. Finally, my last visit was the final straw. We were discussing an injury that I had in my shoulder and I was describing volunteer work that I do on the weekend and that we have an upcoming fund raiser for this cause. Her response: ""Well, I guess they will raise money for ANYTHING."" In any situation if someone tells you they do volunteer work and are working on a fund raiser – obviously its something they care about. If you are’nt into the cause all you have to do is say nothing. She was not capable of that. She has terrible social skills and should not be in a customer service industry. This practice recently put in an electronic answering system for their phones that leaves you on hold for 45 minutes. RUN away!!!
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