Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Ben White Automotive
|
|
Review by:
citysearch c.
|
|
Review content:
I have had great service from a couple of mechanics in the Austin area. I came to this site for one that is a little closer physically to my location and I regret doing so.\r
\r
I will not be back for service. I got several easy issues fixed with no problem and had a couple issues that were routine but a bit more difficult, that were swept over or not done correctly. I was mislead about a part replacement as well, stating that they replaced a part when in fact they did nothing. I marked a part since it was the second time they would replace it after it didn't fix the issue, really never expecting to find that mark when I picked up the car again. I asked at that time and they said they replaced it yet it was clearly the same part, unbelievable. If you have something easily fixed then you will probably get by fine, if not prepare yourself for less than spectacular service.\r
\r
Furthermore the practice of passing out coupons to receive a discount on further auto repairs if you leave feedback on this site is totally misleading. I found BW Automotive through this site and I believe it may not reflect their actual quality of service. People who got decent service and want a future discount will be much more likely to leave feedback (positive at that) and get the discount from the coupon for doing so. I will not be going back and neither will anyone I know. I could leave more about communication and timely repairs but this is enough. As a consumer I will leverage my opinion with my dollar elsewhere in the future, truly terrible overall.
Pros: Price was accurate (for bad service?)
Cons: Shoddy service and misleading behavior.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|