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Businiess name:
Circle City Movers
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Review by:
citysearch c.
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Review content:
It is very unbelieveable that the review below from ""AUBURN HILL"" is from the PROPERTY MANAGER AT AUBURN HILL APARTMENTS. This is a slander and fraud comment she has made and I am going to find out how she can do this and get by with it.
The true incident is that she called CCM on Sunday afternoon May 13, 2012 and asked our prices for moving and we told her our regular pricing. Then she told Kaiser her movers had not shown up to move her tentant and she was in a spot because he needed to move ASAP that evening, Sunday evening. The movers and I were eating dinner and we left our dinner to get the truck out to her right away. Kaiser and another mover left to do the job and when Kaiser got to the job he decided to call the property manager to see if he could add 2 more movers because her tentant was not ready to move. She had turned her phone off by that time so the tentant said it was okay to add the movers. He did not want to be moving until midnight and if we had not added the movers that is what would of happened. They got the job done in 3.75 hours and she was told about the 1 hour trip charge and the $20.00 fuel charge. I only charged her for 2 additional movers for 2.0 hours @ $80.00 per hour and no trip or fuel charge for them and they worked 2.75 hours. I had a emergency charge of $80.00 because we were out on a Sunday night so I paid my movers for an emergency move which is $3.00 per hour per mover more than they usually make.
This move was suppose to be paid on Monday, April 30, 2012. The property manager called me and I was out of town and my cell phone was down. Kaiser went to the apartments on Friday May 04, 2012 to give her the bill. She totally refused to pay the bill!! I tried several times to call her and left messages with the staff and on Monday May 14, 2012 I tried 3 times and left messages. Called again on Tuesday May 15, 2012 and she finally called me back, she was very rude, discourtious, and not professional. I confirmed the actions with 2 of my movers that went with Kaiser to give her the bill, one was holding the door open and the other one was standing ourside the door and his actions were very professional. I told her I wanted payment and she violated the contract her resident signed and I did not scream at her. I did not charge her for the long carry because my company does not charge long carries. Today, I wrote a Collection Letter, Invoice, and the work order her residence signed and hand carried it over to her office. When I went in she asked me if she could help me and I told her I was hand carrying the letter to her and I wanted paid. She immediately ORDERED ME AND KAISER OFF THE PROPERTY AND DID NOT MAKE PAYMENT. She acted like she was calling the police. This is totally wrong and by the way I knocked off $240.00 so she would just pay for the service and it be over! If you are 5 days late with an apartment complex they start charging late fees. Good luck to you Property Manager because you could not even give your company's correct name Auburn Hill Apartments and as my Daddy always said ""What goes around, comes back around to you"" Good luck to you!!
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