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Businiess name:
Leif's Auto Collision Ctr
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Review by:
citysearch c.
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Review content:
I had my vehicle repaired about 3 months ago by another shop here in Portland, and got my car back and I thought they did an okay job. However, I started to notice rust on my bumper from all the rain, and my car was never really quiet the same after I got it back. I took it back to the shop where I had it repaired, and they said there was nothing they could do about it, and that everything looked fine to them. I started to worry about my car, and wondered what else might go wrong with it in the future. That's when I took my car to Leifs Auto Collision Repair. I spoke to a guy named Bob on the phone and told him my issues. He told me to bring the car by to address some of my concerns. I took my car to there tigard location, which is huge for those of you who have not seen it. Bob was incredibly helpful in inspecting my car, he noticed a few physical things like the bumper not fitting correctly or the back panel. To my surprise Bob went and got the owner of the company to look at my vehicle. Mr. Hansen went over every inch of the car, and asked me if he could take the car inside so him and his mechanic could look over it. Of course I said yes, I wanted to know what was wrong with my car. I provided Mr. Hansen with the invoice of everything that was done to my car 3 months earlier. After about a twenty minute wait, which I didn't mind since they keep cookies and coffee in there lobby, Mr. Hansen brought my car back out side, and gave me some alarming news. I was missing one part that I was charged for!, my bumper wasn't the only thing that was rusting, none of my ""replaced"" parts fit correctly and were rubbing on parts they shouldn't be rubbing on, they put used parts on my car and the invoice says they're new parts. The list went on and on. He said this was very common with shops that work with insurance companies. I had great service when I was there and they are now re-repairing my vehicle. And I'm not going to get scammed by the insurance company this time!
Pros: There not receiving kickbacks from insurance companies!
Cons: Nothing.
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