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Businiess name:
Vincent's Pizza of Ny
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Review by:
citysearch c.
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Review content:
We have been to Vincent's before and loved it. Every-time my parent's visit they want to go to Vincent's. Our last visit was sub-par. I don't know if the restaurant changed hands, but the customer service used to be a lot better. I ordered the seafood special and literally, the seafood was so overcooked, it was hard. I can eat overcooked shrimp, because I've done it myself, but this was petrified. I sent it back and was told I could get the scungilli special. I was still charged for my more expensive meal. 18.95! The scungilli fra diavlo they gave me in place was anything but a couple slices of scungilli and some sauce, so not fra diavlo. I had ordered a Woodmill Zin with my meal, to have the waiter come back and present a Zin that the owner ""recommended."" I was still charged with the more expensive Zin , but was served a cheaper wine on the list. I wish that owners knew that a lot of patrons who love food, were once workers in the industry, so we know the tricks. Bad customer service and cutting corners is easily visible , when you have been there and know what to look for in a restaurant. Unfortunately, a lot of the businesses realize this a little too late....
Pros: Family Friendly
Cons: Overcharged
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