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Businiess name:
Gulf Coast Mri & Diagnostic
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Review by:
citysearch c.
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Review content:
The first time I went to Gulf Coast MRI I waited 4 hours with an injured child to have an MRI done. When I would inquire on the wait, it was like I was a nuisance. Unfortunately, I had to take my child again about 6 months later, it did not improve much. Due to my prior experience, I called and verified my appointment time and specifically asked "" with an appointment will there be a long wait"", I was assured no. I waited and waited and noticed walk in patients being called in before those with appointments. When I inquired about the delay, I was told an excuse and it was very apparent the front office never advised the back we were waiting. Was there over 2 hours for a scheduled appointment that took a total of 15 minutes to complete. The front office staff really needs to have additional training in communication skills and scheduling. People have lives and obligations, they need to take that in consideration when setting these appointments. I saw person that was treated right away to get an x-ray, while another with an appointment was in the several hour club. If you have to get an MRI or Ultrasound done,I would advise another facility. I for one will not return and would not recommend this facility.
Pros: The technichian was nice
Cons: The Wait Time and Office Staff Unorganized
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