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Businiess name:
Caffe Allora
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Review by:
citysearch c.
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Review content:
Terrible experience from beginning to end. No help from the host about whether there was a table available upstairs or not. Told us to troop up and see for ourselves. Menus very slow to come as was the bread (had to ask twice). After ordering and getting our appetizers in a reasonable time, we had to wait an hour for our entrees to arrive. No explanation or apology?simply a gruff and rude, ?we are full, the kitchen is busy.? Excuse me?! If you have 40 seats, perhaps you should plan to have them all full at some time or another. You are a restaurant. You need chefs, sous chefs, and servers in sufficient number to service the customers you plan on having. When we finally complain, the waiter gets abusive and shouts in my husband?s face. I should note, also, two other things: the place is so loud the waiter can?t hear you and the tables are very close together. Thus, every time the waiter needed to lean in to hear our neighbors? requests, he bent over close to their faces, thus putting his behind directly in ours. After the waiter continues his abuse, we pay for our appetizers and leave without ever having seen sight of an entree. Avoid this restaurant at all costs.
Pros: appetizer (the only thing we received) was fine
Cons: service the worst ever
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