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Businiess name:
Shobha Madison
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Review by:
citysearch c.
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Review content:
I've been a regular client for about 2 years now, and I really love getting my brazilian done at Shobha. Jasmine is very quick, and does a fabulous job by combining waxing and threading. However, I've noticed a change in her attitude recently. She seems to get a little bit too comfortable with her clients. For example, during my last visit, she was visibly upset because I took 2 months to come back to get ma brazilian instead of the usual 1 month. So of course, my hair grew a bit long. Can you believe what she tells me?! ""I don't like that..."". I felt offended because first of all, it's her job to remove my hair no matter of how long they are and second of all, I always give her generous tips. As if her comment wasn't enough, she added at the end of the appointment: ""don't be surprised if you find some hair left. You had a lot of them. I can't garantee you I removed them all."" IS SHE JOKING????????????????? Of course she said that with a very broken english. But I was sitting there and wondering if I should say something or be embarassed!! I'm paying $57 for my brazilian + tips and I don't think it's ok for her to make me feel incomfortable. I really hope the owner of Shobha gets a chance to read this post because some of her employees do need to improve their customer service. Anyway, I think I'll eventually go back to Shobha. I haven't decided yet if I will ask for Jasmine, because after all, she does the best brazilian. I guess next time, I'll just tell her how I feel if she complains again.
Pros: Great brazilian
Cons: Poor customer service
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