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Businiess name:
Rembrandt's Restaurant & Bar
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Review by:
citysearch c.
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Review content:
My girlfriend and I give this place another try every three or four months. She likes the Steak Frits, but just about every time, the service is terrible. I'll describe the experience last night: We walk in and aren't greated by a host, we wait several minutes and then try to ask two waitresses if it's alright to just grab one of the open tables outside, one ignores me and the other just says go ahead. We sit at the table and it has plates, glasses and food still left over from the last patrons. We wait fifteen minutes for anyone to come over and by this time we just order food and drinks without menus because she isn't prepared. She cleans up the table on the second stop. All the time this is happening, every other table around us is having the same issues. Our food shows up about 25 minutes later and we notice they bring out Steak Frites to my girlfriend that were originally brought out to the wrong table. Our food is cold and over cooked. We saw our waitress a grand total of two times. No drink refills, no asking if we wanted dessert, how was our food, etc. I'd say it was just this waitress, but the last five times this has happened. It's more of a reflection of bad management and, unfortunately, the owners. I would really stay away from this place unless you want to walk away unsatisfied and frustrated.
Pros: Great ambience, outdoor seating, cool interior
Cons: Really, really bad service, below average food, food not prepared correctly.
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