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Businiess name:
Chic Warehouse
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Review by:
citysearch c.
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Review content:
My husband and I ordered a hall table for our entry way that we were very excited about as it matched our Crate and Barrel coffee table, but was half the price. I am now wishing I had ordered through Crate and Barrel, who's customer service was amazing when we bought the rest of our living room furniture.
We were told the table would take 6-8 weeks to come in and that we would get a phone call when it was ready for pick up. After 8 weeks with no update I had to call twice both times being told someone would look into it and call me back, my husband finally got ahold of the owner who told him it had just shipped from the warehouse and we should expect it within 2 weeks.
2 weeks later my husband calls him again and the owner then explains that the warehouse never had the table so it hasn't been shipped, AND that they would be closed until after the new year at which time he could see if he could track down the table! When my husband explained that he should have told us that months ago and what was he going to do to fix this problem, the owner simply replied, ""Nothing.""
So now the table I wanted to have before guest came to my new house in October, then gave up and hoped for Thanksgiving and was expecting to have it well before Christmas is not even going to ship until who knows when next year. The worst part is now we can't get our money back either!
People like this make it had to shop small businesses! Shame on Chic Warehouse!!!!!!!
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