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Businiess name:
House Of Guitars
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Review by:
citysearch c.
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Review content:
My man and I brought my ELEVEN YEAR OLD brother in to price a guitar, and immediately the man that was there was extremely unpleasant. He spoke very rudely and condescendingly to us, and sat at the counter the whole time talking trash. I bought two sets of strings and music books from that store (from that same man) less than a week ago, and I know he recognized us.
When my brother went to grab a guitar off of the wall, he grabbed it slowly with both hands and as he was lifting it off of the hook, the body touched the body of the guitar next to it (there wasn't even a sound made it was that light) and the guy yelled at him ""HEY BOY, IF YOU B ANG UP MY GUITARS AGAIN WE'RE GONNA HAVE A PROBLEM"" like the eleven year old (who knew what he was doing and was being very respectful and careful- and even asked first and had permission about handling the guitar) was a grown man and used profanity. And then the man didn't let it go and tried to fight us.... Nothing happened, thank goodness because we left right away.
That is not a way to treat ANY customer, especially a child, and especially paying customers.
Don't come here, you're better off trying one of the bigger stores here in town- the prices are better, and I am willing to drive all the way down 410 to spend extra gas money instead of giving my money to that ""business"" again.
Pros: Decent Merchandise
Cons: Horrible service, Bad attitudes, $$$$$$
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