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Businiess name:
North Texas Limousine Svc
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Review by:
citysearch c.
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Review content:
I don't recommend using North Texas Limousine Service due to the following reasons. I made the reservations for a bachelorette party one week in advance. The reservation was for a 26-passenger mini-bus, even though Frank tried to sell me on the 10-passenger super stretch limo. We had used a mini-bus for parties before and preferred to use the bus for several reasons, even for a smaller party. I called to confirm the reservation on the day of the event and everything checked out. However, when Carl arrived to pick us up, he was in a 10-passenger super stretch limo. Even though it wasn't what we ordered, we planned to make the most of it and use the limo anyway. There was no room at all for a cooler (or for 10 ladies) but we put the cooler in the trunk and dove in. At our first stop, we informed Carl that we were only staying for one drink and would be ready to leave soon after. We called him on his cell number after about 30 minutes and asked him to come pick us up. I have no idea where he was parked, but it took him about 10 minutes to pull into the parking lot and then he turned the other way and circled another three restaurants before picking us up. At the end of the night, Carl had me sign the charge slip for $85/hr. plus tax & tip. I didn't think much about it until this morning when I looked at my notes from the original booking. I was quoted $85/hr for the 26-passenger mini-bus, but $75/hr for the 10-passenger super stretch limo. Since we got the limo, I called Frank to ask for a refund of the additional $10/hr difference. He argued with me and basically said...""Sorry, hope you had fun."" I'm surprise they're able to stay in business with slack customer service like this. I'll surely never use them again.
Pros: We didn't have to drive
Cons: Driver with BAD attitude
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