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Businiess name:
Austin Thyroid & Endocrinology
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Review by:
citysearch c.
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Review content:
I am stunned with the lack of consideration and professionalism that this office exhibits. I made an apppointment a month ago with Dr. Scumpia. I re-scheduled my appointments, drove 14 miles to her office, paid for the visit and then after all this, was told by a PA that she was not even in town, but on vacation. I decided to keep the appointment, but the PA was unable to answer my questions with the specific detail that I wanted. I rescheduled for a month later. The day of the appointment, I called her office to confirm that she would actually see me and was told that even though she was in the office, there was no guarantee that she would see me. I informed them that the appointment was with her, not the PA, and asked that if I called 30 minutes before the appointment, could they then let me know if she would see me? The reply was ""we never know if Dr. Scumpia will choose to actually see a patient or to relegate them to a PA...this is her practice and she hires PA's to do a lot of the work."" I cancelled immediately. This is the type of hubris and vanity that plagues much of the specialist medical profession. I canceled immediately. I would highly recommend to anyone seeking an Endocrinologist with good office and work ethics to look elsewhere.
Pros: no pro's; the Dr. never graced me with her presence
Cons: The Dr. arbitrarily decides who to see and who to relegate to the PA's - do not recommend
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