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Businiess name:
Alexia Gavela Bridal
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Review by:
citysearch c.
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Review content:
I was part of a small group of girls had to order our bridesmaid dresses from this place. First off, the dress that was ordered for me was too big. My seamstress told me they could have ordered a smaller size for me and it would have been fine. Secondly, once the dresses came it, I was told that I could call back for seamstress/tailor recommendations. I called and left messages and never received a call back. The wedding was this weekend and all the bridesmaids compared notes on their dresses. Apparenly, one of the girls had to go back for multiple fittings because the seamstress there couldn't get the dress right (and she was still uncomfortable in the dress on wedding day). Another girl had trouble picking up her dress because they were closed one day for a bridal show, they were closed the next day for something else, and though they have business hours, they open and close whenever they want, go to lunch whenever they want, and apparently return phone calls whenever they want. The bride and the bridal party had nothing positive to say about this place, and I would NOT recommend this place to anyone who wants decent customer service. (PS - I'm still waiting for that seamstress recommendation)
Pros: They were able to special order our bridesmaid dresses
Cons: Horrible customer service
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