Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Kirin Court
|
|
Review by:
citysearch c.
|
|
Review content:
I am Chinese from Mainland living in Dallas. I eat at restaurants serving authentic Chinese food at least twice a week. The only times I've been to Kirin Court is during dim sum on the Sundays. Recently, I went for dinner on a Friday night with some friends and experienced perhaps the WORST kind of bad service imaginable in a ""service"" industry. After we had finished our meal (which was rather average), my friends and I split the check in half, handing the waiter TWO credit cards. After a long delay of 10 minutes, he comes back to the table with ONE credit card. We ask him where the other card was and he seemed confused. Yes, they had ""misplaced"" it. With us looking on, the waiter and the manager looked around for it, including in OTHER GUESTS' TABS. After 10 minutes of obviously fruitless searching, we are getting extremely frustrated. I go up to the front and wait for them to find it. Finally, the waiter finds it ON THE FLOOR. A customer's credit card is on the floor. I am obviously not happy that they nearly lost our card and the manager seemed absolutely unphased by this. I make a comment about how riduculous it is that they simply lose someone's credit card and we should be compensated for their error. In hindsight, I merely said it out of frustration. However, the manager's reaction to it made me absolutely LIVID. He said that he was a business, not charity, that we ate the food, meaning service is not a factor, and that I was DRIVING HIM CRAZY. To add the proverbial cherry on top, he proceeded to SLAM our credit cards, receipts, and a pen on the counter, yes, SLAM. The NERVE! I will never again give my business to a restaurant where obviously service is not valued and the customer is never right. There are too many excellent Chinese restaurants around for that sort of behavior to be acceptable. I hope everyone will use this to make a point to Asian business owners; unfortunately, service is a large part of what makes a good meal.
Pros: Tasty Food
Cons: Service especially management
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|