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Businiess name:
S & S Exotic Animals Inc
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Review by:
citysearch c.
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Review content:
I see a lot of bad reviews here and I just want to state first and foremost that I am not affiliated with this company nor do I know any of the owners or employees personally. In fact I live on the opposite side of the country.
I purchased several sugar gliders from this company. Large though this company is the owner contacted me personally (in response to an inquiring email I sent to the company) to answer my questions! I was supremely impressed with the personal and quick response I received.
More than that I called and emailed multiple times before I finalized any decisions. I received prompt personal attention. And it was courteous and friendly attention as well.
I also got good prices for the animals I purchased. Very good prices!!
When I went to pick up my animals from the cargo section of the airport I was extremely apprehensive about the physical and emotional state of these animals. What if they were sick? Dead even? I was nervous. All three of my gliders were in perfect health. They have good body weights, glossy and soft coats, bright eyes and perky ears. They were mildly cranky from traveling for so long, but they allowed me to pet and handle them right away.
I also want to mention that they were packaged very comfortably. They had clean and soft quality fleece sleeping pouches (2 of them). They had clean bedding and a large bowl full of a staple dry glider pellet and a large bowl full of fresh cut apples. It was more food than 10 gliders could eat! They would not starve on their trip and the company clearly cared more for the gliders' safety and comfort than they were about saving themselves a bit of money by providing a tiny bit of food.
To the person who insisted they were ""forced"" to purchase glider pellets and supplies of S&S's making I find that hard to believe. I did not order food nor was I asked to. However my gliders DID come with a large bag of food! S&S provided me with more than enough of their pellet to safely and slowly transition my joeys onto their new diet!
Also I am extremely impressed with the quality of the pellet food I received. My other gliders have always refused pellets and when I offered them a few of S&S's brand they gobbled it up like I was offering treats!
I can't say about reptiles or amphibians but I can say that it is very possible that extreme animal rights groups are unfairly bashing this company (as they do all pet sellers, breeders, brokers, owners and lovers!) Some people would put the welfare of animals before people and don't care what lies they spread!
Also I believe that it is very possible that people could be incorrectly following instructions for their particular pet. It seems as if many people want to treat their pet store as some sort of free animal husbandry guide and veterinarian. The employees are not veterinarians. If your animal is sick seek care! Exotics are not always known by vets and an exotic-specific vet should be found BEFORE you bring a new animal home!
It is also possible that the occasional animal simply can't take the stress of the transition, or had an underlying genetic defect or illness that was made apparent or life-threatening by the stress of moving homes. That can't be the fault of S&S unless they were intentionally practicing inbreeding! (Which I doubt because no one likes to be sued)
I hope this has helped. And I'm very very far from inexperienced and under-educated.
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