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Businiess name:
Texas Auto Brokers
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Review by:
citysearch c.
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Review content:
I am a mother of 3 and I have a disabled child and a disabled husband with a head injury. I was in need of help and Phillip from Texas Auto Brokers said he could get us into a car that would be reliable, as I stated in a letter I sent to dealerships. All I had was a beat up Sebring I bought privately that was no good as well, due to my van being destoyed as well as the Senring from Kwik Kar off 336. I had to purchase new tires as it had odd sized tires on it that did not match. So I get this car from Texas Auto Brokers and about a month later I discover the car has no horn at all! How did it get inspected and I always lock my car. This was only a month later. I figured it was a fuse so I was asking my daughters boyfriend about it. Later when he had time to look at it AND when I went to auto zone (love those guys off 1097) we discovered it had no horn at all. Texas Auto Brokers was called and I spoke to Janay (sp) and she refused to do anything. I questioned when they called me back before that to have me bring in the car for updates as they called it, but actually they forgot to install the GPS System and I believe the horn and almost 3/4 of a tank of gas was removed then. How in the world did they get an inspection? Then I had one door refuse to open and then a week later another door is not opening and I have to pick up my 14 year old daughter with cerebral palsy and figure out how to get her in the car. I am so concerned that the drivers side will do the same and then how will I get in? They had no sympathy to my case which is not like others lives and her tone was very rude, she even spouted out dates in which I never called her as if she was recording things to cover their behinds. I always pay my payments on time, but they have failed this mom with 2 disabled family members. Stay far away from this place. Now I understand why they have no business. I will be searching for ways to find another car. They will never see me again and I am attempting to sue.
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