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Businiess name:
The Upper Hand Salon: River Oaks
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Review by:
citysearch c.
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Review content:
I went to UpperHand because of all the good reviews...and...I went to the hairdresser that has been named the most. I took in a couple pictures showing exactly what I wanted. I received NOTHING...I repeat...NOTHING...like what I asked for! In fact, it's so short that I can't do anything with it, let alone what I described what I wanted to do in the first place. I went over this at least 4 times with this hairdresser about what I wanted. She obviously didn't hear a word I said and after the first cut, it was too late. I do not understand why hair stylists want to do what THEY want and not what the customer wants. I was also told that they would call me in two days to see how everything was going. Guess what? I have NEVER received any phone call. I am trying to keep positive thinking that my hair will eventually grow and I can go somewhere that hopefully will give me what I asked for. As far as going back to Upper Hand to do this...FORGET IT!!! Oh and by the way - the prices listed on the website - not even close. Add about $100 to that.
Pros: The guy that shampooed my hair was really nice and did a good job.
Cons: Price / Skill / Not even coming close to what I asked for
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