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Businiess name:
Brasserie
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Review by:
citysearch c.
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Review content:
We saw problems with our waitress immediately when she frowned when we opted for tap water instead of bottled. Then they brought out my soup, but no spoon and we sat for the next 10 minutes trying to get the attention of anyone in the restaurant to help us. When the waitress came back I asked if she could warm the soup - she sighed heavily, did not apologise, and took the soup away.
At this point my wife and I felt very uncomfortable and approached the most senior guy there in a suit. We just wanted to leave, but he apologised, comped the meal and took over waiting on our table. His name was Renaud Amman.
It was a busy Saturday in December in NY, we could have been tourists (we're not, I go to the Brasserie semi-regularly with work). Will continue to go there thanks to Mr Amman.
Pros: Renaud Amman, Roast chicken, Reasonable price
Cons: Our waitress, Pad Thai was average
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