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Businiess name:
Sears Outlet Store
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Review by:
citysearch c.
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Review content:
The store experience was fine but Sears apparently has given up trying to compete with Home Depot, Lowes and other competitors. They simply don't care! We purchased a washer and dryer three weeks ago and to this date, it has still not been installed. EAch time they come out there is a problem, they carry no extra equipment with them and we end have to purchase this part or that part for the installation and then when they come back the problem is different and of course their visits are at least of week apart because they are so darn busy. Doing what - providing awful customer service that their clients have grown to expect. Never Again! In the meantime, we have spent extra money on parts it turns out we don't need and are still sending our clothes to wash and fold. I will never walk with 100 feet of another Sears store. They are tired, don't care and should just closed down!
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