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Businiess name:
Helga's Pampered Pets
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Review by:
citysearch c.
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Review content:
I want to start by saying that I signed up for a membership just to post this and make people aware of the possible hazards of Helga's. I also want to say this is a public forum and all members have a right to their own opinion. This just happens to be mine. My wife and I have been wanting a dog for our family for quite some time. Back in 2000-2002 when I was first stationed here we used to go to Helga's and never had any concerns. Service was excellent. So, a couple weeks ago my wife and I stopped in to see the selection of dogs. We were asked if we were looking for a house dog. We said, ""yes"". We were then told a sob story about a Shih Tzu they had that had been returned due to the owner losing his job and home. We were told the animal was potty trained and would bark when it needed to be taken out. This combination sold my wife. Helga stated she would get the shot records from the previous owner after the weekend and we could pick them up. My concern was that we were about to go on leave and I wanted to wait till after leave. Helga also stated that if we would purchase him she would board him at a discounted rate of $8.00 a day. My wife made the purchase and we took the dog home. I understand that displacing an animal is just as hard on animals as humans. So a potty accident is understandable. However, we would take the dog out hourly for a good amount of time and the dog would come inside and potty. We recieved a phone message (which I still have saved) stating she had the shot records for us. My wife made multiple efforts to retrieve these records. The end result was Helga yelling at my wife that he was current on all shots but rabies. That is her idea of shot records. Next issue; leave came and went and dog was boarded there. This was prior to the shot record thing for those thinking I'm an idiot. When we returned we were charged $10.00 a day for boarding. When asked about the special $8.00 a day she said ""that is for cats"". So needless to say we are unhappy with our service. Thank God the animal is healthy as of check up. The lady is a liar. If you are her friend, I'm sorry. I understand not all will have the same experience, and some will be pleased with their service. As for all the other reviews about sick animals....I have to believe it. I wish I would have used common sense and visited a shelter.
Cons: You Name It
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