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Businiess name:
North Star Mall
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Review by:
citysearch c.
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Review content:
I have been going to Visible Changes ever so often for the last couple years. I recently tried going to to the La Cantera location because I was recomended to Melissa for color. I was very impressed with the new salon, it is a whole lot nicer and brighter. The front desk people seemed so much more friendly and caring then at the North Star Mall location. I was incredibly let down when I sat down and realized the colorist (Melissa) was probably the rudest,most self absorbed, uncaring hair colorist I have ever come in contact with. She seems to care more about getting the job done quickly than she does about really taking care of the customer and she is snappy and rude. DO NOT SEE THIS WOMAN or you will walk out feeling offended and hurt. Visible changes really needs to give a lesson of customer service to its employees.
Pros: THE NEW SALON AT LA CANTERA IS BEAUTIFUL AND CLEAN!
Cons: THE STYLISTS HAVE NO CUSTOMER SERVICE
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