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Businiess name:
The Luxury of Leather
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Review by:
citysearch c.
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Review content:
We bought our sectional for $5'000 and the leather was over-stretched, and the color faded within the first month. We bought the warranty fixed the stretched leather and recolored the faded areas on the sectional . The sectional continued to have a color fading issue within three months and has been recolored at least 3 more times. We feel that the leather on the sectional is defective but The Luxury of Leather will not replace the existing leather with a new leather and have only offered to recover the cushions with leather that is a 'close' match to the leather that is on the body of the sectional. We can't get the Luxury of Leather to fix the sectional properly. We have a warranty that is basically useless. I can't even get a call back from the owner and the rep that is working with us left us a message saying that he ""is doing us a favor"" by offering to even recover the cushions. I will NEVER buy from them again. CAUTION BUYER BEWARE
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