Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Z Mattress South Miami Lctn
|
|
Review by:
citysearch c.
|
|
Review content:
If you want ANY sort of customer service do NOT buy your mattress set here. I purchased a mattress set for my 86 year old parents. I had to sigh paperwork stating that I knew what the height of the mattress would be and no exchange would be allowed. I went to my parents to make sure the height would be appropriate for my very frail mother. When the mattress set was delivered, it was higher than what they promised. Even though the customer has to abide by the height rules, Z Mattress does not. They can give you any height and they will not correct the issue. I have contacted the BBB as well and they still don't respond. I guess they would rather deal with a lawsuit when my mother falls out of this bed than do the right thing and send the mattress set at the height it is supposed to be. This may not normally be that big of a deal, but to someone who is 86 years old, legally blind with arthritis, it is a HUGE deal. Z Mattress could care less. They are more than willing to make the deal and will say anything, but you're on your own if you need any service after you've handed over your money. I have now issued a chargeback with my credit card company. This is a safety issue, not a comfort issue. Steer clear of this place.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|