Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Video Only
|
|
Review by:
citysearch c.
|
|
Review content:
We purchased 2 plasmas, 2 wall brackets, a DVD player, and cables all from Video Only. George gave excellent service and is a knowledgeable salesman. We paid cash for our purchase via a debit card and personal check. We brought all items home, mounted 1 plasma and realized we did not have a need for the 2nd plasma. Went back to Video Only with receipt and unopened plasma in tow, all for the store manager to tell me that he cannot accept my return since the box had been opened. FACT: We NEVER opened the box. He accused me of using some metal clips from Home Depot to rebox the unit and cardboard strapping tape which all are uncharacteristic of Hitachi Manufacturing. I vehemently told him we did not open the box, period. He treated me like a criminal, like I was a liar and I have never in my life been treated like a 2nd class citizen nor been accused as blatantly as I was at Video Only. They're your best friend when your handing them your cold hard cash but the minute you want to return something for your money back, they become satan himself. Twisting your words, standing in judgement of you it was the most unbelievable experience. How was I to know that the box VO loaded onto my vehicle was not a factory sealed box---it was the box they gave me which was strapped with white strapping material & silver clasps . How would I have known that the way it was packaged was suspect? The regional manager agreed to open the 'sealed' box to confirm what was inside. Think about it, what if they opened the box and it was NOT the Hitachi I paid for, then I would be the one who was out because that would mean Video Only pulled a bait and switch on me. It was the shadyist business tactic. They were trying to bully me and convince me I did something wrong so they wouldn't have to reimburse me! In the end: they accepted the box and plasma as new and unopened and realized it was Hitachi, not me who packaged the box in a non-ordinary manner. Buyer BEWARE!
Cons: Terrible Customer Service!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|