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Businiess name:
Alpine Electronics of Sandy
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Review by:
citysearch c.
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Review content:
We had a tv to be repaired, a tech came to our home and gave us a diagnotic of a bad board, this was a Tuesday, was told they would order it in. Then the owner called and said the tv had to come to the shop, someone would pick it up first thing Saturday morning. Waited most of Saturday and no pickup, finally called and was told it would not be until Monday. I asked how long to fix our tv and was told curtly he had no idea. I said it could be weeks? months? years? he said he had no idea but probably 2 weeks. Tv was at shop for week and half then finally they bring it back...with no power cord. They insisit I had the cord, but I did not, I explained we would not hide the power cord to our Tv, the tech drove back to shop and came back with a cord and .....shocking part now....MY TV DOES NOT WORK. Black screen. Was told they would order another part... a week goes by and I figure at this point I am done. I phoned owner and asked for refund of the $100 I had paid so far and was told that I had to be charged a service fee. I as kindly as I could explained there had been no service, so I am basically being charged for a visit with the tech?? He said he would have the tech call me. No call yet I guess maybe he is not working either.
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