Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cleo's Furniture
|
|
Review by:
citysearch c.
|
|
Review content:
Whatever you do, DO NOT WASTE YOUR MONEY at this place! Their mattresses are supposedly ALWAYS 50% off, yet I still paid almost $500 for a mattress whose brand I had never heard of (I liked it, comfort is more important than brand). But the fact of the matter is, I could have bought a Serta or something of better quality for probably the same price at Sam's Club and would not have had issues with it.
I purchased a bed in August from them and by February the stitching is coming loose and the seams are coming apart. The cushion/springs are fine, but the mattress is falling apart!
Not only that, but I am trying to get it replaced since it hasn't even been a year and every person I've spoke to, including their ""district manager"" is saying I have to bring the bed in and they have to take pictures of it and send it to the manufacturer to see if it's covered under the warranty. And even then, he doesn't know how I will get my bed once I move (I am moving this week and just realized there was an issue with the stitches).
This is totally unacceptable! If I had purchased a mattress at Sam's Club or some retailer who doesn't even SPECIALIZE in furniture, I could exchange it in the store, no matter how long it had been, but ESPECIALLY if it had been within a year. These guys don't want to help, they just want their money. I would expect far better service and quality from a retailer who specializes in furniture. But they are just trash dealers who don't care about their customers or the quality of their merchandise.
Whatever you do, don't even bother looking at their cheap knock off stuff, it will fall apart quickly and you'll be stuck with no help whatsoever.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|