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Businiess name:
Discover Flooring
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Review by:
citysearch c.
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Review content:
Lance is lovely. He is helpful and knowledgeable and has great products. His staff is also great albeit a little disorganized. I have a hard wood floor that I love and some beautiful stairs. BUT, I also purchased $5,000 worth of carpet in October of 2009 and HAVE NOT YET RECEIVED IT!!!!!!!! The company is having hard financial times as are many businesses, but Lance took my $$$ to pay other bills and is now unable (and possibly unwilling) to give me my carpet. I have been more than patient and every time I show up at the store they are all apologetic, but now it has been over a month and NO ONE will return my calls which is beyond unacceptable, rude and un-professional. My only option is to sue them and that is honestly not my style, so I don't know what to do. So if I can save ONE PERSON from going through this like I am living, then this review will serve it's purpose. I have never written a review before and am sad that my first one has to be a negative one but DON'T SHOP HERE is my suggestion, because Lance is obviously not even sorry he took my money or he would at least keep calling me to let me know what is going on.
Pros: Many
Cons: HUGE !!!!!!!!!
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