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Businiess name:
Conn's Home Plus
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Review by:
citysearch c.
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Review content:
This store is horrible. I had a serious problem come up that needed attention, and two different managers were unhelpful to the point of being unbelievably rude. It is actually a very simple issue if someone would take the time, they just don't care enough to help me! All they care about is getting your money, good luck after the sale. I've been on the phone with them and in the store more times I can count over the past month trying to get this resolved and each time I am blown off. The managers avoid phone calls (I called and was told that the manager had just stepped out for his lunch break, and to call back in an hour, but then someone from the corporate office who was trying to assist me called about 5 minutes later and got him on the phone right away). It's not even that they knew who was calling and didn't want to talk to the crazy angry guy anymore, which I would almost understand because believe me, I am calling a lot! But no, they had no idea and just couldn't be bothered to talk to customers. IT IS YOUR JOB TO HELP CUSTOMERS! If you don't want to take calls you are in the wrong line of work. I would never ever, ever shop here again.
Pros: Low prices, but doesn't matter if they are awful.
Cons: the people who work there, being able to resolve issues
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