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Businiess name:
Hallo Berlin
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Review by:
citysearch c.
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Review content:
TERRIBLE!
Just went last night. It was a fine time, but nothing special. The beer was good, the food was mediocre. Surprisingly unhorrendous karaoke.
The problem is that we were overcharged (4 steins!), and we did not realize until the next day since we had been busy splitting up the check the night before.
My husband called this morning and was unable to get a refund over the phone, despite the fact that we had spent a fair amount of money there the night before. So later, when the manager was in, he trekked back down to Hallo Berlin. The waiter was extremely defensive, the assistant manager was pretty useless, and the manager stood by without helping. In the end, he received a store credit for only 3 of the 4 steins.
Although we'd rather not return, I guess we will just on principle. After that, though, never again!
Make sure to check your receipt before leaving!
Pros: not much
Cons: HORRIBLE, deceitful customer service
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