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Businiess name:  Best Western Heritage Inn Concord
Review by:  Jean A.
Review content: 
1) Musty smelling room 2) Lousy service 3) Having your credit card number stolen and used Yep.... they hire some bored teenagers or something to man the front desk. When we arrived there with online confirmations on hand, they couldn't find the reservation or didn't even show interest in trying to find it. We were put in a nasty dirty room.... and to top it all, we had to cancel our credit card a couple of days later because whoever that handled our check in took all our information (name, address, credit card number... etc ) and racked up the bill! Check tripadvisor for more complaints on this place. For your own safety and sanity, avoid this place!!!!

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