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Businiess name:
Comcast Cable
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Review by:
citysearch c.
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Review content:
I have been dealing with a misapplication of payment on my Comcast bill since February 2010. I have called at least twice every month since discovering the deduction from my credit union account. I have also provided all documentation and fulfilled all requirements requested by Comcast in order to prove payment (including calling from the credit union) to no avail. Each call was answered by a different representative from their call center....my only saving grace is that these representatives have a record of each call. It is now June 19th 2010 and I am awaiting a call from the finance department (3 p.m. being the promised call back deadline). If no call today, I am going to my lawyer. I have dates provided by Comcast
Cons: Lousy Reponse
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