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Businiess name:
Comcast Cable
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Review by:
citysearch c.
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Review content:
Comcast has an unfortunate monopoly in Atlanta. I own a rental home - Comcast came out to install services for my renters but instead CUT completely the ADT security system. The Comcast installer was an outsourced function. After 20 calls, I was finally able to get a claim number in August. The claim is for approximately $1,000 to reimburse me for ADT time to have my home secure. I have not received re-imbursement yet and it is nearly December 2008. I have spoken with approximately 20 people at various numbers. Everyone promises a call back but one is never given! I am now on my 5th phone number and 20th person (again). My credit is being comprimised due to the lack of customer service provided by Comcast to reimburse me for Comcast mistake. The is crazy.....we need more choices and more efficiencty and customer service - is this art lost?
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