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Businiess name:
Comcast Cable
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Review by:
citysearch c.
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Review content:
Two weeks ago a small storm blew through the area and we lost our tv cable as well as our internet service. We called Comcast to set an appt., for a service technician to come out and repair our service. He came and couldn't do anything therefore calling a work order in for a maintenance person to come check the cable box located outside. Here it is two weeks later and they still don't have the problem resolved. I am waiting another 24-hours for another maintenance person to come and see if he can identify the problem. In the meantime, I switched my phone service to Bellsouth and they sent me (within two days) a modem and instructions on how to connect to the internet and we are up and running. I have cancelled my internet service through Comcast and if the cable problem isn't resolved by this weekend, I will be saying ADIOS to the cable service as well. It seems that Camcast takes you around and around and never escalating their service to the next level which leaves you no other recourse than to start searching for another service which is what I did. Their service is absolutely T-E-R-R-I-B-L-E!!!!!!!!!! I'm going to bundle my services at Bellsouth and save money to boot!
Pros: At least you get credit during the time your service is off.
Cons: Comcast "consistently" takes you around and around to no avail or resolution - terrible.
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