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Businiess name:
Cocina Esperanza
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Review by:
citysearch c.
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Review content:
Our party of 3 waited for an hour to be seated, after being told it would be 20 minutes, due to the change in policy for to take reservations for Cinco de Mayo. Not only were we basically lied to, the waitress and owner suggested we come back another night or drive around & they could call us on our cell phone if a table opened up. No apologies, no clue that they had overbooked while keeping people standing outside waiting. Good experience prior to this, but unfortunately we won't be going back after this experience.
Cons: Poor customer service
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