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Businiess name:
Synergy Gas
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Review by:
citysearch c.
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Review content:
I wish I had found the previous reviewer's prior to obtaining gas from this company. He is correct that the woman who is the office is obnoxious, her name is Alicia. She has no customer service skills. In essence, they screwed up my bill, and I had to pay for their mistake. I had called to make a payement because I realized they have not charged my credit card. I was reassured that they have my credit card on file and it automatically charges at the end of the month. To my surprise, I received a statement with the late charge on it. I called and they said they had no record that I called....so how did I know they were going to charge me at the end of the month??? I was only about $8 fee but I am talking about principle and that Alicia was very nasty like she does not want any customers. I looked around, they actually charge more per gallon that other companies. Learn from the previous reviewer and me, avoid this company
Cons: Incompetent office workers
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