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Businiess name:
The Nordstrom Group, Inc.
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Review by:
citysearch c.
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Review content:
RENTER BEWARE!.. THEY WILL NICKLE & DIME YOU FOR YOUR DEPOSIT UNTIL YOU GET NOTHING BACK OR PAY AS MUCH OUT OF POCKET!!! We rented a property from this company, and they were very nice and came across as a very caring and upstanding company..at first. This was until it was time for us to give our notice for moving out. This is when the horror story began!.. We knew that they required a professional carpet cleaning, but they also require tons of other unnecessary repairs and cleaning services prior to leaving the property, in order for you to get your deposit back. We cleaned the property until it was spotless, basically giving the entire place a fresh coat of paint, professionally cleaned the carpets & tile, and even replaced some broken blinds( that were already showing signs of damage prior to us moving in). The property was in better condition then when it was rented out to us( this is not a exaggeration).We knew that they property needed to be spotless & it was. When the employee come to do a walk through, magically they have a laundry list of items that needed to be replaced or cleaned!!. The fact that they were trying to ""require"" professional services for DUST! (property was empty..we moved), was Mind-boggling & sickening. After trying to work with them, it became increasingly clear that they had every intention of keeping our security deposit!.. When I deciding to air my grievances, I found that other past residents had the very same problem!. They are not a competent company & only rent if you want to loose your deposit.
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