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Businiess name:
Nail Garden
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Review by:
citysearch c.
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Review content:
I?ve been going to Nail Garden since they opened their doors, and as most of you all know they are great! But I had the most amazing experience there last Saturday that I wanted to share it with all of you. First and foremost I had never been on a weekend before and couldn't believe how slammed they were, that there were people waiting outside. Anyway, they were still able to take me within 10 minutes. Secondly, as I was getting my pedicure, the owner noticed that I left my lights on in my car. I guess my battery died and I was stuck. She felt terrible even though it was clear that I could have cared less. Not only did she let me use her AAA card, but as I was leaving admiring my newly manicured nails and toes she stopped me and gave me a gift certificate for a free pedicure. Even though it was not her fault that I left my lights on, she saw how stressed out I was felt awful. I was more then shocked. It was totally unnecessary, but the best customer service experience that I have had anywhere. I usually only get a manicure and pedicure there on special occasions, but she's made a customer for life. I'll never go anywhere else. Thanks again Nail Garden!
Pros: customer service, easy parking, cute salon
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