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Businiess name:  Picazo Downtown
Review by:  citysearch c.
Review content: 
We went to the restaurant fully expecting to have dinner but ended up having not even a glass of water. We called in an hour before our reservation time to confirm the reservation and move it back by 30 mins and they had confirmed it accordingly. When we got to the restaurant however, all the staff were packing up to close up for the day. Apparently they had had a big event earlier in the day and decided they had done a good enough job to close the restaurant and not inform any of the other customers who had made reservations. This is absolutely ridiculous considering we had just called an hour before!!! If it is a glimpse of the service to come had we actually been served, then I'm glad we left. It may sound a little harsh but neither my friend nor I will ever go to Picazo again. Pros: Wasn't provided the opportunity to experience Cons: Erratic

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