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Businiess name:
Vita Restaurant & Lounge
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Review by:
citysearch c.
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Review content:
I'd love to tell you the food was great or bad or whatever, but after making a reservation online for 1 person, I received what I thought would be a confirmation call. Instead a very rude woman (I got her name to report to the manager) called to tell me that because I was only one person and wouldn't have a high bill that they couldn't take my reservation. She said if I were two people, they could accommodate me. So, first, if I make a reservation online for 1 and it is accepted, why even make it possible to reserve for one? And two, you have no idea what I planned to order, in fact, many times I order several entrees to taste and I always get a bottle of wine. On this occasion, it was my birthday weekend, so I surely would've ordered more like 4 people! At any rate, when I became dumbfounded at the "no seat for 1", but we have a seat for "2" comment and asked for a manager, the woman became cagey about his name and where he was. I even called back to ascertain his real name and could tell they weren't answering the phone due to caller id, when I called from a different phone they answered, then hung up!!! So, sure, go if you like, but if the customer service inside is anything like the customer service on the phone, good luck.
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